There are tons of official automotive reviews sources out there. And for anyone looking for feedback on a vehicle before buying, it might be hard to decipher where to look first. Making things more confusing is finding critic reviews online that contradict each other.

The 2020 Nissan Murano has conflicting sentiments, regarding its interior, for example. And it serves as another reminder to anyone ready to start shopping for a new vehicle, that online reviews are really just opinion-based.

What’s new for the 2020 Nissan Murano worth noting

Starting with the upgrades, the 2020 Nissan Murano did incorporate a few changes worth noting. Nissan has transcended the must-have driver aids and safety features at lower trim levels.

The mid-level SV trim now offers the full Nissan Safety Shield 360 suite as standard. It brings adaptive cruise control, blind-spot indicators, lane-departure warnings, pedestrian detection, and more. The standard roster of equipment is impressive already. But adding these features at the lower price points only sweetens the deal.

The 2020 Nissan Murano comes with four trim level options, according to Edmunds, including the S, SV, SL, and Platinum. Nissan is robust with its entry-level standard equipment.

So buying the base S will still offer some of the industry’s best features. For those interested in more luxurious touchpoints and feels, the Platinum level delivers tons of extra tech and smooth, dark wood finishes. Finding the perfect Nissan Murano for you is made easy and affordable, with an MSRP range of $31,730 to $45,530.

One source says the interior is outdated

U.S. News & World Report is a trusted source for new vehicle reviews for some. For its review of the 2020 Nissan Murano, the sentiments commend the crosser for having a comfortable and roomy interior.

However, the discussion goes on to point out that the interior feels outdated and in need of a refresh. The faux wood and basic touches can be a setback, especially when compared to some of the others in the class that offers more refinement and better quality materials.

Another source praises the Nissan Murano interior

Kelley Blue Book is another resource for vehicle information, including new model reviews. Exploring the KBB review for the 2020 Nissan Murano, however, their position is vastly different from that of U.S. News & World Report Cars.

In fact, KBB says one of the best characteristics of the SUV overall is its interior. The sentiments point out the Murano’s comfort and smart use of space for rear passengers. They also praise the higher-level trims that offer leather surfaces.

Reviews with a grain of salt

This latest review comparison only points out that while critic reviews are important, it’s best to take each with a grain of salt. Each vehicle evaluation out there is performed by someone who may bring preferences or personal opinions to the final review.

In the case of the 2020 Nissan Murano, to really decipher how you feel about the interior quality and comfort, your best bet may be to go see one for yourself. What may be a deal-breaker or a negative attribute in one review may be your personal favorite feature. 

Online vehicle reviews are an essential part of doing your homework before you buy it. It’s critical to see the opinions of others and find any negative attributes that may sway your decision.

However, when it comes time to buy, those reviewers aren’t signing the paperwork or writing the check. Expand your knowledge with the opinions of the critics, but rely on your preferences and values to make your final vehicle selection. And it may boil down to you taking a test drive for yourself.