Nowadays, many of the best new cars are all-electric. Automakers have proven that these more efficient options can be as powerful and reliable as their gas-powered rivals. However, many drivers say they’ll never buy an EV. This is for several reasons, but now they’ll have one less, thanks to an EV charging company using AI to improve the current state of the electric charger.
People with all-electric cars will soon have a better experience finding a public electric charger
As most people know, many people have doubts about all-electric cars because of the business of charging. Many people don’t see it as feasible to have an electric charger at home and don’t like the idea of spending time at public electric chargers. However, according to Electrek, this experience is about to get easier.
One of the most significant issues people have with public chargers for all-electric cars is that they are often broken. This leaves many drivers waiting for their chance to charge, which can take hours in some circumstances. Now, ChargePoint, which has the largest network of chargers, plans to employ AI to both diagnose and fix charging stations, which will decrease downtime.
ChargePoint describes the new system as an “AI-powered driver support tool.” Naturally, this is the first of its kind, and it’s the easiest way for a major company like ChargePoint to address the issues that arise from the consistent use of its chargers.
It’s important to note that the statistics say that most EV drivers have home chargers for their all-electric cars. However, more than half of EV drivers still use public electric chargers, so it is crucial to ensure stations are in good condition. As mentioned, uncertainty around chargers is a significant reason why some say they will never own an EV.
Naturally, this AI technology will rely on drivers’ reports. Upon noticing a problem, the person trying to charge can submit a report through the ChargePoint app. From there, ChargePoint handles the rest. In most cases, this won’t require technicians to come out to address the charger’s issues.
